Privacy Policy

This Privacy Policy outlines how Spin Galaxy, operating under the license of the Kahnawake Gaming Commission (KGC), collects, uses, and protects personal data from users, particularly focusing on Kiwis and players in New Zealand. This policy is designed to ensure compliance with applicable data protection and gambling regulatory standards.

Data Collection

Spin Galaxy collects various types of information from users during their interaction with our services. The following categories of data may be collected:

• Registration Data: Information provided during the account registration process, including name, date of birth, address, and contact information. This data is essential for account management and identity verification.
• Payment Details: Information related to payment methods used by players, including credit card information, bank account details, or other financial data necessary for processing transactions.
• Technical Logs: Data collected automatically when users access our platform, such as IP addresses, browser types, device information, and log files. This data helps us monitor the performance of our website and improve user experience.
• Cookies: Small data files stored on users’ devices that collect information about browsing behavior. These cookies are essential for functionality and performance tracking of our online casino services.

Purpose of Data Usage

Spin Galaxy processes personal data for various purposes, including but not limited to:

• Account Management: To create, maintain, and secure user accounts, ensuring a seamless experience for Kiwis engaging with our online pokies platform.
• Marketing Communication: To send promotional materials, newsletters, or information about new features and services. Users may opt out of such communications at any time.
• Anti-Fraud Checks: To prevent fraudulent activities and ensure the integrity of our gaming platform.
• Anti-Money Laundering (AML) Compliance: To comply with applicable AML regulations by monitoring transactions and reporting suspicious activities to the relevant authorities.
• Know Your Customer (KYC) Procedures: To verify the identity of players and ensure compliance with regulatory obligations.

Data Sharing

Spin Galaxy may share personal data with third parties in specific circumstances, including:

• Disclosure to Payment Providers: Necessary for processing transactions and ensuring secure payments.
• Verification Partners: To perform identity checks and enhance security measures.
• Regulatory Authorities: As required by law, information may be disclosed to comply with legal obligations or respond to regulatory inquiries.

User Rights

Users have certain rights concerning their personal data, including:

• Right to Access: Users have the right to request access to their personal data held by Spin Galaxy. We will provide a copy of the data upon verification of identity.
• Right to Deletion: Users may request the deletion of their personal data if it is no longer necessary for the purposes for which it was collected or processed.
• Right to Restrict Processing: Users can request the restriction of processing their data in certain circumstances, such as when the accuracy of the data is contested.

Requests regarding user rights can be made through our support channels. Spin Galaxy will respond to such requests within the timeframes specified by applicable data protection laws.

Cookie Policy

Spin Galaxy uses cookies to enhance user experience and improve our online platform’s functionality. Cookies are small text files stored on users’ devices that help us understand how our services are used. We use two main types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website and enable users to navigate our platform and use its features.
• Analytical Cookies: These cookies are used to collect information about how visitors interact with our website. This data allows us to analyze performance and improve our services over time.

Users can manage their cookie preferences through their web browser settings. However, disabling cookies may affect the functionality of our online pokies platform.

Data Security

Spin Galaxy employs appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to ensure the highest level of protection for our users’ information.

Changes to the Privacy Policy

Spin Galaxy reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and users are encouraged to review this policy periodically. Continued use of our services after any modifications will constitute acceptance of the new terms.

Contact Information

For any inquiries regarding this Privacy Policy or our data protection practices, users can reach out to the support team for assistance. We are committed to addressing any concerns and ensuring a responsible gaming environment for all players, particularly Kiwis engaging with our online pokies.

This Privacy Policy is effective as of the date of publication and supersedes any prior versions.